Frequently Asked Questions

Learn About Electric Car Charging


Charging At Home

    • I live in a condo. What are my rights and what is the process for getting a charger installed?
    • Can a home car charger be plugged into a stove or dryer outlet?
    • Are home charging stations eligible for government incentives?
    • How do I get started?

      Complete our “Get A Quote” form, hit submit and that’s it, it’s that EASY! The form will provide us your contact information and what is needed for us to provide you an accurate estimate.

    • Does it matter when I plug-in to charge?

      Vehicle manufacturers recommend that you plug in your vehicle any time you are parked. This allows you to maximize your range as well as the life of the battery. Some utilities do offer time-of-use rates meaning it may be more cost effective to charge during off-peak hours to save on electricity costs. Check with your local utility to determine if this is available.

    • What is the average cost of a home electric car charger installation?

      Each installation is unique and varies among customers. The national average ranges from $1200 - $3,500, and is influenced by factors such as the age of your home, the location of your charging station, utility involvement, permitting costs, etc. Fill out our quote request form to get your free customized quote today.

    • How do I know if my home electric system can handle car charging?

      Our thorough electrical evaluation of your home includes a load calculation. Your load calculation is designed by Canadian Electrical Code (CEC) to ensure we are not overloading your electric system.

    • How much electricity will my charger use?

      That entirely depends on how much you drive. For example, a Tesla Model S that drives 60Km per day will average 13.2kWh of electricity used. With the national average cost per kWh of $0.12 that would come to a total of $1.58 per day. Your advisor can give specific numbers based on your car, driving habits and local electric costs.

    • How long does it take to charge my battery?

      Most car batteries can be fully recharged using a Level 2 home charging station in as little as 2-3 hours. With a Level 1 home charger it can take between 15-84 hours using a dedicated household outlet. Your advisor will give you estimated charge time based on your specific car and selected charger.

    • What charger is best for me?

      There are more than 80 home charging stations available on the market today. Our thorough process takes into consideration many factors including the car, parking location, cable length, future growth, internet connectivity and electric utility pricing. Once complete your advisor will walk you through our recommendations and what we believe to be the ultimate charger for you.

    • Why Plugz?

      Having intimate knowledge of every plug-in vehicle and home charger on the market, your advisor will help you determine the best charging solution for you. Our thorough process takes into consideration many factors including the car, parking location, future growth, internet connectivity and electric utility pricing. Your highly knowledgeable advisor will walk you through our process including an evaluation of your electric system to ensure you have the required electric capacity for your new charger. We utilize commercial grade materials and quality craftsmanship to ensure that every installation meets and exceeds all standards. We are the only company that puts a 3-4yr warranty on our work.

    • Why do I need someone that specializes in car chargers for my installation?

      When it comes to electric appliances, car chargers are unique. When you plug in your car the charger will be drawing the maximum power available for many hours. This type of continuous load requires a specialized design in order to provide optimal performance & long term reliability. Additionally, specialized knowledge of the car as well as the charger is essential to ensure long term compatibility.

    • Why do I need a Level 2 electric car charger at home?

      90% of charging happens at home. Home chargers offer extremely fast charging times, up to 10 times faster, as opposed to a regular 120V outlet. Freedom to drive anywhere at any time without being concerned with finding a commercial charging station. Imagine the safety, reliability and convenience of having your own personal fueling station in your garage.